Payment Policies and Options

We are pleased you have chosen North Country Hospital for medical services. This information is intended to briefly explain our billing and payment options and to provide assistance in making your experience with our Patient Accounting office as pleasant as possible.

BILLING FOR OUR SERVICES:

We will submit most bills directly to your insurance carrier for payment on your behalf. Our registration staff will ask you for insurance information at each of your visits. Your cooperation in giving complete insurance information will help get your insurance claim paid quickly. You will be notified if we are unable to submit claims to your insurance carrier on your behalf. If this is the case, you will be supplied with all required billing information, but payment will be requested from you at time of service.

PAYMENT OF YOUR BILL:

Regardless of the type of insurance coverage, patients are ultimately responsible for payment of their medical bills. Although we will bill on your behalf and make reasonable efforts to obtain payment from your insurance, if they reject the claim, or delay payment, we will look to you for payment in full.

Payment of all known deductibles, co-payments and non-covered services will be requested at the time service is rendered. Patients without insurance will be asked for payment in full when service is provided unless other payment arrangements are made. We may also request payment of previously unpaid balances.

PAYMENT OPTIONS FOR OUR PATIENTS:

North Country Hospital offers a 5% discount on all self pay accounts if requested and paid in full within 30 days of initial billing. Additional discounts may be offered if paid in full at the time of service or if paid within 5 business days of the agreed discounted amount.

We accept all major credit cards as a convenience to our patients. For patients wishing to make payment arrangements, we have a financing program available.

If you are unable to pay your balance, a Credit Counselor will be happy to help you determine if you qualify for financial assistance. Please call our Patient Accounting office at 1-802-334-3274 or 1-802-334-3273, 8:00 AM to 4:30 PM, Monday through Friday.

(The Patient Accounting Office is located in the lobby of the hospital)